Privacy Policy

1. Information We Collect

• Information You Provide to Us: We collect personal information when you voluntarily submit it to us, such as when you fill out our “Contact Us” or “Subscribe Now” forms, send us an email, or request a quote. This may include your name, email address (e.g., when subscribing), phone number, company name, and the contents of your messages.
• Information We Collect Automatically: When you navigate through our website, we automatically collect certain information about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Information from Third Parties: We may receive information about you from third-party sources, such as analytics providers (e.g., Google Analytics) or marketing partners, to help us understand how users interact with our site and to improve our marketing efforts.

2. How and Why We Use Information

• To Provide and Maintain Our Services: To respond to your inquiries, process your requests for LED lighting products and solutions, and provide customer support.
• To Improve Our Website: To analyze website traffic, understand user preferences, and optimize our website’s performance, user experience, and content structure.
• For Marketing and Communications: To send you newsletters, promotional materials, and updates about our products and exhibitions (only if you have opted in or subscribed). You can opt out of these communications at any time.
• For Security and Fraud Prevention: To protect our website, prevent unauthorized access, detect fraudulent activities, and ensure the technical stability of our systems.

3. Sharing Information

• With Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as website hosting, email marketing, and data analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• For Legal and Compliance Reasons: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Think-max Lighting Co., Limited, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business assets.

4. Your Rights & Choices

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• The Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
• The Right to Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
• The Right to Restrict/Object to Processing: You can object to our processing of your data for specific purposes, such as direct marketing.

5. Cookies & Tracking

• Essential Cookies: Required for the basic functioning of the website.
• Analytics Cookies: Help us understand how visitors interact with the site by collecting and reporting information anonymously.

6. How Long We Keep Information

7. Security

8. Policy Changes

9. Contacting Us

• Email: Sales@Thinkmax-Led.Com
• Phone: +86-0755-27928812 / +8613530978425
• China Office: Thinkmax Industrial Park, Yuangang 3rd Street, Huangjiang Town, Dongguan, Guangdong, China.
• HK Office: Flat/RM 803 Chevalier House 45-51 Chatham Road South, Tsim Sha Tsui.